Discovery. Clarity. Impact.
Making the most of communications for organizations and humans.
Your mission, your story, your people, your customers—all ready to gain from clear, compelling communications. Whether you need a complete communications strategy, a detailed transition plan, strong new content, or a fast rewrite of a tactical memo, I can help you make the most of the opportunity. As an experienced leader in corporate communications, including two decades at Intel, I can help you discover new possibilities in your situation, gain clarity about your challenges, and then communicate with the impact you need.
Who I am
With decades of experience in all forms of business communications, from media and analyst relations to employee communications, I’ll help you make the most of the communications opportunities you face—because there are always opportunities. I’ve held many different leadership roles in companies big and small, including two decades with Intel. Sometimes I’ve gotten it very right—and sometimes less so. Those learnings will benefit you.
Listening is where I begin. I work to understand people, organizations and the situations they face. Then I’ll plan, develop, and execute the communications you need—from comprehensive strategies to tactical one-page rewrites.
By listening for insights, synthesizing what I learn, and then advocating for my clients through communications, I help organizations and people redefine and deliver their best work.
How I can help
For organizations, leaders, communicators and any humans who want to make the most of their communications opportunities and challenges, I can help determine what’s needed and then deliver it. Drawing on decades of work, in organizations large and small, I use communications to discover insights that matter, to clarify your message, and to deliver the impact you want—whether it’s outside in your marketplace or inside with your employees. In my experience the most frequent needs are in organizational transitions, leader communications, and content development. (And sometimes you urgently need a fast rewrite to re-energize a project that’s stuck.)
Ready to get started? Contact me today.
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Latest Blog Posts
This epiphany occurred, like they always do, by accident. Recently I was writing one of those nudge/pitch emails to a longtime colleague I respect and like, gently following up on a previous exchange about possible collaboration. It happens that I’d just had a separate exchange with another longtime colleague, one whose talent and resume always … Read More > “Action Required: Connect 2 colleagues. Who knows what you’ll spark?”
We can assume that Special Counsel Robert Mueller was happy with the text of the report released last week—or as happy as one gets with such an undertaking. As a document, it is a clean, professional product worthy of Mueller’s reputation as a serious-minded public servant. But could the report have been clearer? Could a … Read More > “Rewriting Mueller—for clarity & impact, and in good faith”
Leaders have always had plenty to worry about, and each era’s leaders tend to feel that “today’s pressing questions” are more pressing than those of times past. Still, there’s good reason to feel compassion for today’s leaders: their 21st-century worries include skills, talent, diversity, artificial intelligence, trade, class, climate, trust—in addition to the enduring stressors of product … Read More > “Employee engagement today: The hard work of tough questions”
In this season of gift-giving, here are my wishful offerings to those who, for various reasons, might need them now: For the “Lean-In” followers of Sheryl Sandberg: Persistence. Don’t let your understandable disillusionment with the Facebook executive diminish the useful power of her original message. Facebook’s loose-privacy maneuvering and posturing have been shameful, but it’s been … Read More > “Lean-In, Intel, Gawande: Gifts for folks who could use them”
Are you an internal communications professional who aspires to do great things for your company and its employees? Then wrap your hands around the wonderful gift that is “The Next Level: The Business Value of Good Internal Communication”—and wrap your head around its insights and recommendations. It’s a great opportunity: Study the report, assess your situation, inject … Read More > “For internal communicators, a gift—and an invitation to deliver”
Here is a letter that I wish Serena Williams, as a leader, would write to the tennis world. Naomi Osaka beat me in the US Open finals with her shots and her poise, and I’m looking forward to watching her evolve as a champion—even as I do some more growing myself. Since the final, many … Read More > “Leadership: The letter Serena Williams should write”
One of my favorite memories of Intel is a bumper sticker that read, “My Dad is a ‘successful/equal’ at Intel”—a joking April Fool’s Day reference to the most typical rating given at that time in the company’s yearly performance reviews. That common rating said, in essence, that you were successfully doing what was expected of you … Read More > “Intel at 50: The magic of extreme expectations”
A plumbing company’s billboard in Roanoke, Va., gave me a powerful reminder of just what the right message can do in recruiting. It would have stopped me in my tracks if I hadn’t been driving at 50 mph. But that didn’t matter, because the message was unforgettable. It read: “Have humility, drive, & communications skills? … Read More > “Recruiting for what’s hard—and teaching the rest”
It was a quiet exchange with thunderous effect—and I hope I’ll never forget it. A few years ago a letter in a magazine caught my eye because I’d read the article it referred to, on the history of women running for president in the United States. On reading the letter, I was so unsettled that … Read More > “I was shocked by this survey question. My wife wasn’t.”
It’s a question every business transformation offers (or presses upon) every leader: How can we help our employees buy into the plan—and then thrive? Whether the transformation is inspired by strength or compelled by vulnerability, the core answer is the same for every employee: she wants to believe in the organization’s purpose, belong to a team of people helping … Read More > “In any transformation, a question: How to get buy-in—and thrive?”